I went to Dollar Tree today to see what I could find to match with coupons (yes, Dollar Tree takes coupons!) I made sure to look at the description perfectly, oz, name, color, size, EVERYTHING! I only got 4 of each since they only take 4 of each like coupon per day. I had everything just right.
I went to check out and was immediately hit with "One moment, Candy! (The store manager) I have a LOT of coupons here!) Manager comes over and says, these do not match with theses because the PICTURE does not match. I try nicely to inform her that the description is what they go by, not the picture. She not so nicely says, "That is not the way it is done!' So instead of just saying ok, never mind and put the item back so as to not cause an issue, I decided to stand my ground mostly because she got snippy with me, but also because I felt at that moment she needed to be a bit better informed. I said to her, "Would it help if I called corporate to get clarification ion this for you?" She said sure go ahead. So I got the number and while she is staring me down I call corp, in the mean time she is pulling apart my ENTIRE cart which really wasn't much but she was trying to find something wrong somewhere. When everything else matched up perfectly she was a bit irritated, because yes, I had irritated her because not only was I standing my ground and questioning her, I was calling her boss right in front of her. Well I was on hold for what seemed like FOREVER and a day.
While on hold I apologized to her, let her know I was not trying to cause an issue or be a pain, however I feel it important for them to have the correct information, and if I am wrong I would like the correct information as well. She calmed down and was laughing with me as we waited for the deciding vote from corp to come in. As we were talking she did say, " I think coupons are great but I just does not have time for that, I have a job." Well I am sure she was not trying to offend me, but it did a bit. However I politely informed her that I also have a job, 2 kids that attend home school, so that takes a fair bit of time, I have my own "hobby" business, and of course all the day to day things that need to be be done, cooking, cleaning, kid time, hubby time, etc and yet I still find time to coupon. It save a ton of money and to me it is worth it. Well by this time I had waited on hold for about a half hour and had to leave t pick my hubby up from an apt he had. This trip was only supposed to be a quick one, so I just had her take them off and told her that I would request them call her with the verdict. Not that she really cared, however she should be informed. SO with that I was off and I swear I heard partying when I walked out the door.
About five minuted after I left FINALLY the correct person came on the phone and verified that I was correct, it is the wording that matters and NOT the picture. I thanked her very much and requested she call the store and inform them. So victory won! :)
Yes, I know this seems like an insane thing to do over something from a dollar store, the reason was not the price, it was the fact that I think if a store is going to accept coupons they need to be educated. SO I feel a bit better knowing I educated at least one woman today, no matter how much she disliked hearing I was right. LOL
Happy 
